Why a Nairobi ERP company started selling hosting.

CloudTrade Centralised Systems Limited builds ERP and point-of-sale systems that Kenyan businesses run their operations on — stock, payments, staff, day-to-day. Software people depend on to open the day.

That work means one thing above all: when it breaks, someone has to fix it fast, and someone has to be reachable to say so. Ticket queues don't cut it when a retailer can't ring up a sale.

cloudhost.ke applies that same standard to domains, hosting, email and SSL. It's a smaller, more commoditised part of the business — but the support model doesn't get watered down for it. Same phone number philosophy, same engineers-not-tickets approach, same hours.